This privacy policy explains how Alcinéo uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

What data do we collect?

Alcineo collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Alcineo with most of the data we collect. We collect data and process data when you:

• Fill the form to request more information on our products or services.

• Provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

How will we use your data?

Alcineo collects your data so that we can:

• Process your order and manage your account.

• Email you with relevant information on other products and services we think you might like.

How do we store your data?

Alcineo securely stores your data in our company data base.

Alcineo will keep your identification and contact data unless you request us to delete it.

Marketing

Alcineo would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Alcineo from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Alcineo would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Alcineo for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Alcineo correct any information you believe is inaccurate. You also have the right to request Alcineo to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Alcineo erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Alcineo restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Alcineo’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Alcineo transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@alcineo.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Alcineo uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Necessary – These cookies are absolutely essential for the website to function properly. This category only includes cookies that ensure basic functionalities and security features of the website. These cookies do not store any personal information.

• Performance – These are non-necessary cookies, used for website analytics and performance measures. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting-out of some of these cookies may affect your browsing experience.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Alcineo website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Alcineo keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19th January 2021.

How to contact us

If you have any questions about Alcineo’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@alcineo.com